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Treatment
Software Solutions, Inc. (TSS) has a strong, scalable
infrastructure capable of supporting both small clinics
with only a hundred patients, to large networks of providers
with dozens of physical locations and thousands of patients.
TSS is based in the East Coast. Our Central office
is located in Rockville, Maryland. We have a Call
center in Altoona, Pennsylvania, which is staffed
24 hours a day, 7 days a week, 365 days years. Customers
seeking technical support speak immediately with a live
person, day or night. This call center is the front line
of one of the best technical and customer support services
available in the industry. Our Data Center is located
in Silver Spring, Maryland, and houses our server
farm. This location implements the latest in data center
technology in order to guarantee 99.9% server uptime,
including backup power generators and redundant Internet
connections to major backbone providers. Extensive physical
security includes state of the art fire protection, security
cameras, and around-the-clock monitoring. All customer
data is backed up every night and stored in an alternate
secure location. For additional peace of mind, TSS can
archive customer data to compact disc and mail it to any
location designated.
Additionally, all Internet traffic between customers and
our servers is transmitted using Secure Socket Layer
("SSL") technology. This technology facilitates
secure communication that protects patient confidentiality
by encrypting all transmissions between the clinic and
our servers using 128-bit encryption. This is the same
state-of-the-art technology that is used by banks and
credit card companies. |
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fax us at 301-762-2365
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call us at 301-762-2360
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